Meet The Team
At Givens MD | Faces Medspa in Dubuque, we believe in empowering our patients to look and feel their best by providing cutting-edge, personalized, surgical, and nonsurgical cosmetic treatments by an extensively trained team with a passion for customer service. Meet the people who make up our incredible team!
Katie Knapp, PA-C
Katie graduated from the University of Iowa with a Professional Master in Nursing in Healthcare Practice and a Master of Science in Physician Assistant Studies. Before joining the Faces team Katie worked in family practice and primary care. Katie has been with Givens MD | Faces Medspa from the very beginning playing a variety of key roles behind the scenes as well as working with patients as an injector. Katie has a passion for talking with patients and forming long-lasting relationships. When she is not in the office, Katie enjoys running, reading, traveling, and spending time with her family.
Marcia Fiegen, LME
Marcia graduated from the University of Iowa and worked as a marketing, sales, and project manager before going back to school at Capri College to become a licensed aesthetician. Marcia joined the Faces MedSpa team in 2014. After an occurrence of her own facial skin cancer, Marcia became motivated to help educate others on critical skincare ingredients and the role they play in improving and protecting the skin. On her days off, Marcia spends time with her husband, children, and good friends both traveling and relaxing. Although picking a single favorite treatment is tough, one of Marcia’s favorite services to recommend is the Moxi laser for its easy recovery and visible, immediate result suitable for all skin types.
Patty Herther, RN, BSN
Patty has worked at Dubuque ENT / Faces Medspa since its inception. Patty has been a resident of Dubuque for the last 34 years and has been helping patients increase their confidence through aesthetics for the last 14. Patty has a passion for educating her patients and sharing product and treatment information to help them reach their goals. She loves working for Faces Medspa because of its continuous evolution to include the most cutting-edge products and services. Her favorite part of her job is meeting so many amazing individuals. She says, “There is a personal connection that is made and a degree of intimacy that occurs with every patient.” When she isn’t treating patients at Faces Medspa she spends time with her three grandchildren or playing pickleball or tennis. She also loves to read, cook and travel with her husband of 38 years.
Heather Clark, RN, BSN
Heather graduated from Clarke University with her BSN. Heather has been at Faces Medspa for three years. Heather's main role at the clinic is assisting Dr. Givens in the clinic and in surgery. Her favorite treatment to receive is a HydraFacial because she loves how it makes her skin look and feel brand new. When she is not at the clinic she is spending time with her family, reading and being active outdoors.
Bailey Kluesner, RN, BSN
Bailey graduated from Mount Mercy University as a Registered Nurse in 2018. After graduation, she worked as an Intensive Care nurse for two years and a Travel Nurse for 1 1/2 years. Bailey's passion for health and beauty inspired her to explore a different avenue of nursing which led her to join the Faces Medspa team in 2022. Bailey's favorite part of her job is helping others to become a more happy, comfortable, and confident version of themselves. Bailey enjoys assisting Dr. Givens with cosmetic surgeries, injectables, and lasers. Bailey states, "It is a privilege to be a part of our patients aesthetic journey and to witness our patients reactions is an unmatched feeling. Her favorite products are Intellishade because it provides five amazing benefits within one product, and Phyto A+ Brightening Treatment due to its soothing and brightening properties. Outside of Faces, she enjoys spending time with her husband and their Golden Retriever Winston, traveling, and staying active.
Carlee Beck, LME
Licensed Aesthetician and Laser Technician
Carlee joined Faces Medspa in April of 2021 as a receptionist while finishing school. Here is where she found her passion and love for all things laser. Carlee is originally from Des Moines, she now lives in Dubuque and works as a licensed aesthetician running the lasers for Faces Medspa. Carlee is always willing to grow and expand her knowledge in all things aesthetics. She enjoys making her patients happy, by getting the results they want. Her favorite treatment is a BBL and Halo combination because the results are tremendous! On her off days, she enjoys spending time outdoors, at the gym, getting coffee, or out walking her dog.
Kassandra Moore, RN, BSN
Kassandra "Kassy" Moore is a recent addition to the FacesMedSpa team works as a Nurse Injector under Dr. Givens. Kassy is a native of Dubuque who graduated from NICC as a Registered Nurse in 2017. After graduating, she worked as an Emergency Room Nurse for 5 years until discovering her new passion for aesthetics. Kassy will be providing neurotoxins, fillers, aquagold, among other things to her patients at faces MedSpa. Kassy prides herself on the competency, efficiency, and professionalism she provides to all her patients. Kassy’s goal is to treat patients with genuine kindness and respect while also helping them achieve their aesthetic goals through effective and safe treatments so that patients can look and feel their best. Outside of Faces Medspa you can find Kassy at home cuddling her puppy Jax, binge-watching Harry Potter with her husband Daniel, teaching a cycling class at Soul Revolution, or reading a book on her patio.
Leah has her bachelor's degree in Business Management from UNI - GO PANTHERS! She was previously in the manufacturing world for ten years. In addition to working at Faces Medspa, Leah also works as a part-time photographer. Although her path to the aesthetic world isn't a typical one. She says she had always loved trying and learning new skin care treatments & products from when she was a little girl experimenting with her mom's Revision products at home. She says, “Being part of the ever-changing aesthetic industry continues to fuel my passion for all things beauty & skin care!” When asked about her favorite part of working at Faces Medspa she said, “I absolutely love learning about new, up & coming products & services within the skin care world. I also enjoy everyone I work with and visiting with our patients. The energy here is contagious, in a way, in that patients are here to try something new or continue what makes them feel beautiful - it's fun to be part of that journey for them!”
Josie is a licensed aesthetician who graduated from Capri College in April of 2022. She started working with us right after finishing school. Josie has always had a passion for helping people, so being able to help people look and feel confident about themselves is her favorite part of working at Givens MD | Faces Medspa. Her favorite service to perform on patients is dermaplaning because it leaves the skin feeling smooth and helps their products penetrate more deeply. In her free time, she loves traveling with her family (especially to Disney World!) and loves spending time with her golden retriever and English bulldog.